1. Acceptance of Terms
By accessing or using DeepBliss (the "Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.
2. Legal Entity
DeepBliss is operated by Deepbliss Pty Ltd (trading as DeepBliss), an Australian company.
3. Eligibility
You must be at least 13 years old and legally capable of entering into a binding agreement to use this Service.
4. Services
DeepBliss provides audio processing and affirmation generation, including voice cloning, binaural beats, isochronic tones, monaural beats, colored noise, background music, and AI-generated visual slideshows.
5. User Accounts
- You must register and provide accurate information.
- You are responsible for your account security and all activity under your account.
- Notify us immediately if you suspect unauthorized use of your account.
6. Subscription and Payment
- Payments are processed by Lemon Squeezy (a Stripe company), acting as our Merchant of Record (the seller of record), which handles billing, sales tax, and payment processing.
- You agree to pay all fees for your chosen subscription plan.
- Paid subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date.
- You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period and you retain access until then.
- All fees are non-refundable except as required by law or as expressly provided by our payment provider's policies.
7. Use Restrictions
- You may not use the Service for unlawful purposes or to infringe on others' rights.
- No reverse engineering, scraping, or unauthorized access.
8. Voice Clone Acceptable Use
Voice cloning is a powerful feature, and you are responsible for using it lawfully and ethically. By creating a voice clone, you represent and warrant that:
- You own the voice you are cloning, or you have obtained the explicit, informed consent of the person whose voice it is.
- You will not use voice cloning to impersonate any person, create deepfakes, commit fraud, or mislead or deceive others.
- You will not clone a voice without consent or use it to produce unlawful, harmful, defamatory, or deceptive content.
We may suspend or remove any voice clone or content, and may terminate your account, if we reasonably believe this section has been violated.
9. User Content
- You retain ownership of content you create (audio, scripts), but grant DeepBliss a license to use, store, and process it as needed to provide the Service.
- You are responsible for the legality and appropriateness of your content.
10. Practitioner Tier — Client Data Processing
This section applies to subscribers of the Practitioner tier who use DeepBliss to create and manage audio content on behalf of their clients. It works together with the voice and biometric data protections described in our Privacy Policy.
10.1 Roles and Responsibilities
When you use the Practitioner tier, you act as the data controller for your clients' personal data. DeepBliss acts as a data processor, processing client data solely on your behalf and according to your instructions to provide the Service. You are responsible for:
- Obtaining appropriate consent from your clients before collecting their personal data (name, email, phone number) or voice recordings through DeepBliss.
- Informing your clients about how their data will be used, stored, and processed.
- Ensuring your use of client data complies with all applicable laws, regulations, and professional codes of conduct.
10.2 Client Voice Data
Voice recordings submitted by your clients through the voice clone invitation flow are processed by our voice synthesis provider to create a digital voice clone. The resulting voice clone is stored under your practitioner account. You are responsible for obtaining your client's informed consent before initiating a voice clone invitation. Clients may request deletion of their voice data at any time through you.
10.3 Health Information Restriction
DeepBliss is not a HIPAA-covered entity and is not designed to store, process, or protect Protected Health Information (PHI) or sensitive health data. You must not enter diagnoses, treatment details, medication information, or any other health-related data into client notes, tags, or any other field within the Service. DeepBliss accepts no liability for health data entered in violation of this restriction.
10.4 Client Data Deletion
You may delete a client record at any time from your practitioner dashboard. Deleting a client permanently removes their personal information and assignment records from our systems. Any associated voice clone AI model is deleted from our voice synthesis provider, and the voice clone is deactivated in our database. Active share links for that client will continue to function until their expiry date but will no longer be linked to a client record.
10.5 Downgrade or Cancellation
If you downgrade from the Practitioner tier or cancel your subscription, your client records become read-only and your access to the practitioner dashboard is revoked. Existing share links continue to function until their expiry date. Your client data is retained for 90 days following downgrade, after which it may be permanently deleted. You may request an export or immediate deletion of client data by contacting us.
11. Health & Safety Disclaimer
DeepBliss is a wellness tool for relaxation, meditation, and personal growth. It is not intended to diagnose, treat, cure, or prevent any disease, and it is not a substitute for professional medical, psychological, or therapeutic advice. Always consult a qualified professional regarding any medical or mental-health condition.
- Photosensitivity: AI-generated visual slideshows may contain moving or changing imagery. If you have a history of seizures or epilepsy, take care, and discontinue use and seek medical advice if you experience dizziness, altered vision, disorientation, or seizures.
- Do not use while driving or operating machinery, or in any situation where reduced alertness could be dangerous.
- Protect your hearing by listening at safe, comfortable volumes, especially when using headphones.
- Discontinue use and consult a professional if you experience any discomfort.
12. Intellectual Property
DeepBliss and its content are protected by copyright and other IP laws. You may not reproduce or distribute content without permission.
13. Termination
We may suspend or terminate your access for violations of these Terms or other policies.
14. Disclaimers and Limitation of Liability
The Service is provided "as is" without warranties. DeepBliss is not liable for indirect or consequential damages. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded.
15. Dispute Resolution & Governing Law
These Terms are governed by the laws of Victoria, Australia and the Commonwealth of Australia. You and DeepBliss submit to the non-exclusive jurisdiction of the courts of Victoria, Australia. We encourage you to contact us first so we can try to resolve any dispute informally.
16. Changes to Terms
We may modify these Terms at any time. Continued use constitutes acceptance of the updated Terms.
17. Entire Agreement & Severability
These Terms constitute the entire agreement between you and DeepBliss. If any part is deemed unenforceable, the remainder remains in effect.
18. Contact Us
For questions, contact us at cs@deepbliss.me or by mail at:
Deepbliss Pty Ltd (DeepBliss)